George Hardie & Son (Joiners) Ltd

"Excellent service. Left contact details on answer machine, reply minutes later. Came out to view job shortly afterwards! Quote given, and job carried out the next day. Thanks Craig! Can't recommend you enough! First class job with no mess. My elderly mum delighted!"

"Used this Company to carry out some remedial work on the back wall of our house. They came round to quote when they said they would and I received the quote promptly afterwards. They did a really good job and kept me fully updated with what they were doing at all times. They kept the disruption and dirt to a minimum, even hovering and washing the floor afterwards! We also asked them to replace some skirting boards while they were at our house. This wasn't a problem for them and again I was happy with the work carried out. I wouldn't hesitate to use this company again and I highly recommend them."

"Hardie's have just finished some alterations to our 200-year old house in Edinburgh, which involved making a new opening in 2-foot thick stone walls, installing new doors and windows, and much ancillary and finishing work. This was all done extremely efficiently, and in a way that kept the inevitable dirt and disruption to a minimum. What we appreciated most of all was the courtesy and friendliness of both management and tradesmen, who kept us fully informed at all times and showed great flexibility and willingness to accommodate to our opinions about various details. Highly recommended."

"DO NOT USE!!! We contracted Hardie and Sons to install windows, replace the frame, skirting, plaster etc to our property. We were given a reasonable quote and had been recommended by a friend who had a small piece of work done. We were told roughly when the work would be done. Unbeknownst to us, part of the work (the windows which was the main job) was contracted out to another builder. This was not communicated as since our initial phone calls - John had started dialling my number incorrectly. This meant any texts/calls (if the existed at all) never reached me. He had my husbands number - but never tried it. Sensing a complete breakdown of communication I would call the office, leave messages, but never heard back. Until finally I had a date for the window fitting (by the other contractor - I still did not know at this point) as I caught John by chance on the phone in the office. We never saw John again, we never saw anyone from Hardies again. We were never consulted on how we wanted things to look in terms of the interior window sills and surrounds - and it was all very as hoc. The windows had been ordered and made to measure so there was no way out for us at that point. So, we let them do the windows but we cancelled the interior repairs and went elsewhere. Best decision. Now, 1 year later. We have noticed a damp patch appear on the plaster below the downstairs window (they were meant to treat the damp) and also a damp patch above the upstairs window. We reached outside and felt above the window and discovered a large gap above the window, we were able to touch the top of the frame. I called Hardies and told them of this. I was told they were contacting the contractor to fix this. I called twice again over the next 3 weeks. Nothing. I then had to get quite angry with Graeme who has said he will “have a look” 2 weeks from now. No apology, no sense of urgency. They have not shown any care. Aside from my home now being a source of stress, I am so upset at the lack of human decency!!! We are a young family in our first home with a 4 month old baby, they know this and are still refusing to acknowledge any wrong doing. Anyway, my advice - steer clear."

"I used to get Hardies to do work mainly via insurance claims many years ago when they were reliable and carried out work to a high standard. However, in recent years they either don`t get back re estimates (I have asked for quotes on at least two occassions regarding an attic conversion which have still never been sent out years later). Also, recent estimates they gave regarding a roof repair via an insurance claim far exceeded that of other companies, which is definitely not justifiable since the last roof repair they carried out leaked only a short period later. This resulted in me carrying out the repair myself, which ironically, has never leaked since! It seems as though if Hardies can`t charge exhorbitant prices via insurance claims that they`re not interested, and even then they take the money and run.....! Unless you want to waste your time (and maybe even your money) I would suggest you get a company other than Hardies to give you an estimate."